For good or bad, attitude is contagious. A positive attitude, especially in a sales situation, is often rewarded with affirmative action. Upbeat salespeople close more sales - period. Do the salespeople representing you to your clients have the right attitude?
One of the things all business owners should do is claim every available dollar they can, legally, when doing their taxes. Here's a quick guide to some of the things you should know before submitting your tax return this year.