Webinar March 28: A Thriving Downtown. - Part 1: Whats Included in the Perfect Business Mix

Date: March 28th Time: 8:30 a.m. - 9:30 a.m. Location: Community Futures Shuswap Boardroom Register: RSVP to Tanja or Darlene at 250-803-0156 Dynamic speaker Roger Brooks shares his insight in Part 1 of a series on developing an outstanding downtown destination. Bring your colleagues to share in this inspirational and informative webinar. Space is limited to please register early. #webinar #downtown #buiness #guestspeaker #communitylearning #businessdevelopment #tourism

Event April 7: How to Maximize Your Business Through the Customer Experience

Date: Saturday April 7, 2018 Time: 9:30 am to 11:30 am Place: Sorrento Memorial Hall Facilitator: James Grieve Price: $20 for South Shuswap Chamber Members; $35 for Non-Members Target Audience: Business Customer experience is crucial to the success of one’s business.Learn how to bring out the best in yourself and your team to ensure that your customers will not only return but refer others to visit your establishment or use your service. Brought to you in collaboration with the South Shuswap Chamber of Commerce. #smallbusiness #workshops #customerexperience

2nd Annual FREE Volunteer Dinner

2nd Annual Free Volunteer Dinner This event is hosted by Dale "Bushy" Bush Program will include music and guest speaker, Tracey Kutschker: Director/Curator of the Salmon Arm Arts Centre and drawings. We will ask you to complete a short survey questionnaire. Menu will include lasagne (Meat, Vegetarian, Special Dietary), salad, garlic bread as well as desserts and beverages. Full details and reservation information can be found by clicking on the poster!

Coach's Corner - Changing Others, Change Ourselves

Consider how hard it is to change yourself and you'll understand what little chance you have of changing others." Jacob M. Braudo, Author Too often we enter business or personal relationships with goals that may involve changing others. We decide that although things are going in the right direction, the other person needs to change their way of thinking or way of doing something. We end up trying to manipulate or force them to change. At these times, we come up against a resistance, a defensiveness or an outright refusal. Here is where the cycle continues, where we feel forced to apply even more pressure and the resistance builds or the other person outwardly agrees to whatever change is de

Seven Dynamics of Change

There are two realities in life - change is inevitable, and most people hate change. The same is true of business - the economy is in a state of continual flux, customer's preferences and attitudes change constantly; technology, distribution, markets, industries are dynamic. Competition is, well, competitive - marketing that worked yesterday may not work today. But, employees are not so keen on change. Routine is good - it makes life easier. Change means adapting and adapting is usually hard work. For the most part people like things the way they are. So, dealing with change in your business comes with many difficulties, not least dealing with all those affected by it. Ken Blanchard, managem

Secrets of a Sales Rep - Episode 1

The following article was written by Mike Wicks; he is currently an author and ghostwriter, but in his early career he was a professional salesman. He has developed dozens of sales and marketing courses and delivered hundreds of hours of sales and marketing training during his career. He is also an adviser with University of Victoria's Innovation Centre for Entrepreneurship. This is the first in a series of articles where he shares with readers his secrets for sales success. This is the first in my series on the secrets of selling learned during my career as a sales representative in my twenties and thirties. I worked for a book publishing company so a lot of it was relationship selling rath

Journaling for Business

People have been keeping journals for thousands of years in one form or another. Google journaling and you'll find tons of articles on how keeping a journal is good for your soul, reduces anxiety - how it can help you through tough times. Scientifically, journaling has been shown to lower stress and benefit your overall physical, as well as mental health. But, have you ever considered using a journal to make you more mindful, creative and innovative in your business? There are so many benefits, I'm not sure why every entrepreneur doesn't buy a nice leather journal, sharpen their pencil and get writing! Journaling is about reflection in its rawest sense - it's an unedited stream of consciousn

3 Companies Consumers Love and Why

Some companies just seem to get it right on so many levels. They may not be to everyone's taste, but consumers in general flock to them like moths to a flame. Let's take a look at three companies consumers seem to love. Netflix - talk to three people at random and it's highly likely that two of the three are subscribers to this streaming video service. Netflix is closing in on an amazing 100 million subscribers and have 3,500 employees, so they must be doing something right. In a nutshell, they offer a massive range of video entertainment at an incredibly low price. People complain when they raise their prices by a buck or two, but just a few years ago we were driving to a video store, remem


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